Refund and Returns:
At Little Melts, all of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to Little Melts within 24 hours of delivery.
If the 24 hours reporting window has passed, unfortunately we can’t offer you a return or refund.
Exchange:
Due to the nature of our products and the high risk of fragility, unfortunately, we do not offer exchange option.
We understand that shopping for scents online is not an easy task, however, we give a detailed description of each scent in hopes of creating a clear expectation of each products fragrance and also we offer a Sample Size candles.
Please always be sure of the scent you are purchasing and in case you are not sure, it is better to purchase Sample Size.
Order cancelation:
You can cancel your order online before the product is shipped. Your entire order amount will be refunded.
Be aware that an order cannot be canceled once it is shipped or out for delivery.
In order to cancel an item in your order, you have to send us on info@littlemeltss.com.